Please click here to download my resume as a PDF or review the below.
I am a “pragmatic idealist” with over 25 years experience in the computer industry. I am an effective communicator with excellent leadership skills and am a productive team player who does not crack under pressure. Knowledge is something that I am continually in pursuit of, and I am fortunate to be a very quick learner with a fantastic memory and great organization skills. Beyond the skills and experiences listed below I am very comfortable in front of large audiences, enjoy a good challenge, and am not easily frustrated.
Development Project Manager | Yardi Systems | Jan 2015 - Present
Support Lead | medQ | Sep 2013 - Jan 2015
medQ is the creator and seller of a radiology management software suite. My role here was to coordinate support between our clients and our engineers and developers located in Romania. I was also responsible for managing the ticketing system (SysAid), providing all in-house IT services, and training end users in our products. I worked closely with the developers and quality control team to report feature requests and bugs, ensure that patches and updates passed validation and assisted in implementation duties for both new and existing clients. As a lead, I managed two support technicians, served as the primary point of contact for our larger strategic clients, and was also part of the on-call rotation for one week every four weeks.
Tour of Honor (iOS & Android)
The Tour of Honor is an annual motorcycle rally running from April 1st through October 31st that honors veterans and first responders. As a volunteer contributor, my mobile applications are the official apps for the rally and facilitate easier, more orderly bonus submission by the riders, as well as glanceable, offline access to the rally data for the riders. I am also leading an overhaul of their website that will eliminate the email based submission methods that are employed today; this project is targeted for an early 2022 launch.
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Full Stack Web Developer Boot Camp at SMU Cox
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